Design, installation, and 10 year guarantee
Discover the Neville Johnson experience and learn what happens at each stage of the journey, from your initial no obligation design visit, to our impeccable after care and 10 year guarantee on all furniture and staircases.
What we do in six east steps
01 The design visit
Once you have made an appointment for a no-obligation design consultation, one of our expert designers will visit you in your home to explore how we can turn your ideas into reality. Areas such as sloping or high ceilings, alcoves or unused areas can be brought to life and put to use, through our beautiful and imaginative designs.
02 Detailer Sketches
We’ll work with you from start to finish to create truly bespoke designs that will fit your individual requirements. This means you can have anything you want; from the practical features you need, to the personal finishes you desire.
03 Detailed survey
Because each piece of furniture is individually made to maximise your space and meet your storage requirements, our detailed survey is an important part of the process. Once you have approved the design, our surveyor will meticulously measure your room to ensure a millimetre perfect installation.
04 Manufacturing Excellence
By combining time-honoured traditional artistry and skill with the latest technology we are able to produce contemporary furniture that stands head and shoulders above the rest. Because we refuse to compromise on the quality of our product, we have earned our enviable reputation as market-leaders among those who refuse to compromise on quality for their homes.
05 Impeccable installation
The precise measurements taken at the survey stage give us the exact specifications our craftsmen need to build furniture that fits seamlessly into your home. Meticulous planning means perfect results, every time.
06 Aftercare and guarantee
From inspiration to installation, you can expect the highest level of personal service at every stage of your Neville Johnson experience. For your complete peace of mind we offer a 10 year guarantee on every piece of furniture, and we are on-hand to answer any questions you may have, before, during and after your furniture has been fitted.